All our products are printed and made to order.
If the product you received has defects or was damaged by the courier during shipping, Del Duca Print srl offers a reprint service for the goods.
To request a reprint of your order (or part of it), just a few simple steps:
Send an email within 10 calendar days of receiving the goods to info@delducaprint.it, attaching photographs of the defective material and explaining the reasons for the dispute. In the subject of the email, remember to always specify the reference order number.
If in-depth and technical checks on damaged material or with printing defects are not necessary, we can immediately reprint your order. However, if we were to carry out a more detailed analysis, you will be asked to send the material to our office Via Vecchia del Bosco snc,80034 Marigliano | Naples | ITALY. Once the defective goods have been verified, we will reprint the order free of charge with the shipping times chosen during the order phase.
All our products are printed and made to order.
If the product you received has defects or was damaged by the courier during shipping, Del Duca Print srl offers a reprint service for the goods.
To request a reprint of your order (or part of it), just a few simple steps:
Send an email within 10 calendar days of receiving the goods to info@delducaprint.it, attaching photographs of the defective material and explaining the reasons for the dispute. In the subject of the email, remember to always specify the reference order number.
If in-depth and technical checks on damaged material or with printing defects are not necessary, we can immediately reprint your order. However, if we were to carry out a more detailed analysis, you will be asked to send the material to our office Via Vecchia del Bosco snc,80034 Marigliano | Naples | ITALY. Once the defective goods have been verified, we will reprint the order free of charge with the shipping times chosen during the order phase.